We have a page focused on common issues and how to solve them.

Innovo provides all the updated documentation, firmwares and tools needed to give a complete solution to any question or issue you might have.  

Terms and Conditions of Sale        PDF


Warranty    PDF

Manual       PDF

Firmware    File  


Slicing Software:

Cura 3.0 for Mac   File

    *Make sure to pick the "Innovo INVENTOR" from the "Other" menu, while choosing your printer in this slicer.

Repetier Host Download

        Filament Settings

             -PLA        File

             -PEEK     File

Technical Support

If you need to contact technical support do so through the following email: 

Technical Support Fees

- Diagnostic                            $60.000 COP

- Maintenance/Repair            $75.000 COP/hr* 

- Transportation of 3d printers / On-site Repair     $90.000 COP** 

    *if the customer pays for Maintenance or Repair, the Diagnostic would be included
      ** Fee includes 1 transportation service (pickup or delivery of the printer).